Tag Archives: iris outage

Outage is Over – What you need to know!

For most, Tuesday’s Iris outage is over with some experiencing a few minor, lingering issues.  IrisByLowes has released an impact statement with some very helpful troubleshooting information for anyone who is still experiencing issues with their system. On March 8th at approximately 3:00 PM EST the Iris platform experienced a database failure due to a process issue which has since… Read More »

Another Iris Outage? Perhaps not.

It appears that Iris may be down yet again.  When logging into the Iris website I was greeted with a “Hub not found” error and all of my devices being offline.  Our hub also shows an error indication again.  This marks the second day in a row of system instability for Lowe’s Iris. Unlike last nights outage, this one… Read More »